COVID-19: Information for Parklands visitors
While COVID-19 restrictions allow 30 people seated outdoors, shelter bookings at Western Sydney Parklands remain at a maximum of 20 people, including adults and children. This is current information as of November 2020.
Please see our Park Notices for more information.
We understand that some people like to bring extra items to their functions.
The Acacia Shelter at Lizard Log is the only suitable location for inclusions like:
These additional items need to be approved by the Trust before you can bring them to a booking. There is also an inclusion fee of $70 per item. To arrange this, please read our Entertainment / Food Inclusions Policy and then complete our Manual Shelter Hire Application.
The location of Acacia Shelter can be found in our Lizard Log Park Map and the current hire price in our fee schedule.
You can call our Visitor Services Officer on 9895 7500 to discuss your specific requirements.
When a shelter has already been hired or is not available, an X will appear under the date. Please select another shelter or date for your booking.
The period you have selected is not open for bookings. Bookings can be made a minimum of 3 days and a maximum of 90 days from today.
***Please note during COVID-19 restrictions we are only accepting bookings 14 days in advance***
The booking type is selected at the start of the booking process. Please go back to the start and select the correct booking type.
Yes all bookings are required to be paid in full with a valid credit card at the time of the booking. No other payment methods are available.
We will place a reservation sign at the hired shelter so that other park users are aware that the shelter has been booked. Our ranger team manages bookings and will be able to assist if there are any issues.
You are able to decorate the shelter with streamers, balloons (not helium), signs and similar decorations. All decorations must be attached with string or streamers and must be fully removed after your booking. Please refer to the Terms and Conditions of Hire for more information.
Once you have a confirmed booking, you can only change the booking details (eg. date, arrival time) but not the area or shelter hired. To alter your booking, you will need to email your request to firstname.lastname@example.org quoting your booking number, area and date. Fees may apply and a minimum of 14 days notice is required. Please refer to the Terms and Conditions of Hire for more information.
You are not able to change the shelter or area you have hired once your booking has been confirmed. Please refer to the Terms and Conditions of Hire for more information.
We will ensure that the area is still available for you, we do not offer any refunds or postponements if you to chose to cancel on the day of your booking.
To cancel your booking, you will need to email your request to email@example.com quoting your booking number, area and date. Cancellation fees do apply and vary depending on the notice provided. Please refer to the Terms and Conditions of Hire for more information.
The electric BBQs located in the Parks are for shared-use and do not form a part of a shelter booking.
BYO gas barbecues are allowed (except on fire-ban days).
BYO charcoal barbecues can be used at Lizard Log or Bungarribee in designated areas. Place your barbecues on the marked concrete platform and dispose of heat beads and coal waste in the coal bin. (Not allowed on fire-ban days).
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