Need help? Our staff are happy to assist.
Please call the numbers below or email email@example.com.
Mon-Fri, 9am-5pm: phone 9895 7500 to speak to a staff member.
Sat-Sun and Public Holidays, 8am-5pm: phone 0459 883 834 to talk to one of our rangers.
You can also use these contacts to report damage, dumped rubbish, faulty facilities or lost dogs.
If you require assistance after the park gates close, call our security services provider on 1300 732 874.
For emergency situations, please call 000 (or 112 from a mobile phone).
If you see anti-social behaviour or malicious damage occurring in the Parklands, call the Police Assistance Line on 131 444.
Using the Parklands
Please treat the Parklands, its plants and wildlife and others with respect and care. The Parklands Visitor Use and Activities Policy, and Shelter Hire Terms and Conditions are designed to ensure everyone enjoys their experience at Western Sydney Parklands without detriment to the natural environment. View Western Sydney Parklands Regulation.
Is it ok to barbecue? Go to NSW Rural Fire Service to check Total Fire Ban status. Only the Parklands electric barbecues may be used during Total Fire Bans. At other times, gas barbecues may be used at our picnic areas and charcoal barbecues may only be used in the designated areas at Lizard Log .
Accessibility Accessible parking bays and accessible toilets are situated throughout the picnic areas. Most of the picnic shelters offer easy access, with footpaths suitable for wheelchairs or those with restricted mobility at Lizard Log, The Dairy, Plough and Harrow and Bungarribee. See Places to Go for more detailed information on Accessibility at the Parklands’ various venues.
Want to hire a shelter? Shelters at Lizard Log, and Plough and Harrow are available to hire, fees apply. For more information, see Hire a Venue.